AS THE DUST SETTLES ON LAST MONTH’S GENERAL ELECTION, THE NETHERLANDS GOVTECH COMMUNITY WILL BE EXPLORING SOME OF THE LEADING STARTUPS HELPING TO IMPROVE PUBLIC SERVICES!
FOR OUR FIRST CASE STUDY, THIS WEEK WE ARE LOOKING AT ZIVVER!
In the 21st century, organisations are working with increasing volumes of digital data and exchanging sensitive information with a growing number of parties. With more than half of all data breaches resulting from human error, Zivver has developed a solution to protect organisations against data leaks, facilitate compliance with regulations, and offer insight into their communication flows.
Zivver’s smart software is overlaid on top of standard operating systems such as Outlook and Gmail, in order to alert users before they send emails containing sensitive information. This is supplemented by a dual two-factor authentication and encryption system, which ensures hackers cannot view the content of messages. The intended recipient alone can access secure messages by entering an SMS or an arranged access code. These exchanges are also tracked by an audit and communication log, which enables users to find out what has happened in the event of a breach and recall relevant messages to minimise the damage. Zivver can be used from anywhere and on any device.
Zivver helps a range of public sector bodies to safely exchange sensitive data, including citizen service numbers, name and address details and healthcare files, both internally and with the public. These clients include municipalities, safety regions, medical clinics and hospitals. Zivver’s success has seen the company scale to be used by 110 municipalities in The Netherlands and, most recently, secure a contract to safeguard the communications of the Ministry of Justice.